Regularly cleaning your EFTPOS terminal can ensure optimal performance and longevity. However, if you or your staff damage an EFTPOS terminal by cleaning it incorrectly, you'll be left without an EFTPOS terminal while you wait for a replacement and you are liable for the full cost of repair.
EFTPOS terminals should only be gently cleaned with water and isopropyl alcohol wipes. You must not use solvents, detergents, or abrasive cleaners to clean your terminal.
Cleaning & Sanitising:
- Turn off your device and unplug it from the power source.
- Gently clean to remove dirt, residue or debris using a lightly water-dampened, clean microfiber cloth. One or two drops of pH-neutral, non-scrubbing soap may be used. Do not use solvents, harsh detergents, or abrasive cleaners.
- After cleaning, the devices may be sanitized using an alcohol-based wipe or appropriate alcohol-based cleaner (approx. 70-90% strength isopropyl alcohol) applied to a microfiber cloth. Isopropyl alcohol applied to a clean microfiber cloth may be used on touch panel displays but never press hard on displays.
- Once completely dry, reconnect it to power and power up.
CAUTION
- NEVER SPRAY, COAT OR POUR ANY LIQUID, SANITIZER, OR DISINFECTANT DIRECTLY ONTO THE DEVICE.
- Never use bleach, hydrogen peroxide, thinner, trichloroethylene, or ketone-based solvents – they can deteriorate plastic and rubber.
- Refrain from vigorously scrubbing or shaking the terminal to prevent triggering a tamper alert.
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