When it comes to choosing an EFTPOS provider, what your peers say matters. With a 4.5-star Google rating and 90% of customers recommending us on Facebook, Eftpos NZ stands out as the trusted choice for businesses across New Zealand. Let’s break down what sets us apart and what to look for when comparing EFTPOS providers—including the hidden costs and added value that can make all the difference for your business.
While pricing is a key consideration, it’s equally important to evaluate the overall value a provider brings to your business. Think about factors like reliability, flexibility, and seamless integration—all of which contribute to better operational efficiency and an improved customer experience.
Here are some key factors to weigh when comparing EFTPOS providers (and how we stack up!):
1. Support and Reliability
Some providers cut costs by skimping on support, leading to delays and frustration when technical issues arise.
Eftpos NZ Advantage: Eftpos NZ customers enjoy 24/7/365 support from our local technical helpdesk at no extra charge, along with nationwide onsite service, a dedicated customer services team and a full suite of redundancy solutions to keep their businesses running smoothly.
"Fast response and sign up, quick delivery of EFTPOS machine and really good tech support"
Rachel, Flower Bike Club
2. Flexibility and Transparency
Fixed contracts don’t work for everyone—especially seasonal businesses or startups.
Eftpos NZ Advantage: We offer flexible rental terms, including short-term options, to meet the dynamic needs of your business.
3. Termination Fees
Steep early termination fees can limit your options.
Eftpos NZ Advantage: We offer a 10-business-day cooling-off period with no termination fees. Beyond that, our transparent terms ensure fair and reasonable early-exit conditions.
4. Compliance Upgrades
Staying compliant shouldn’t cause downtime.
Eftpos NZ Advantage: We proactively handle compliance upgrades for both hardware and software, so you’re always up-to-date without disruptions.
5. Integration and Add-Ons
Limited integration options can constrain your business’s growth.
Eftpos NZ Advantage: Seamlessly integrate with over 700 POS systems and third-party apps to create a payment solution tailored to your needs.
6. Device Quality and Features
Cutting-edge devices, like Android EFTPOS machines, are transforming the industry—but not all providers can deliver.
Eftpos NZ Advantage: As New Zealand’s first provider to launch Android EFTPOS, we’re leading the charge with feature-rich, reliable devices backed by years of expertise.
"If anyone else is weighing up who to get Eftpos services from then my advice would be don't waste your time just go straight to these guys"
Paul Fenn, Fenns
Value-Added Solutions
At Eftpos NZ, we offer more than just a terminal. Our solutions are designed to simplify payments and streamline operations:
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POS Integration: Connect with over 700 POS systems for smooth transactions.
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Payment Links & Virtual Terminal: Accept card-not-present payments effortlessly. Use our Virtual Terminal to securely process back-office payments or revive stalled transactions with a personalised payment link.
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Surcharging Options: Offset transaction fees by automatically adding a surcharge to credit card payments, including contactless.
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Custom Receipts: Personalise receipts with editable content, send your receipts via email, and more.
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On-Terminal Reporting: Access transaction summaries or specific details directly from your terminal,
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Verifone Central: A cloud-based analytics portal for real-time insights, custom reports, and faster payment tools—free for Eftpos NZ customers.
These features, combined with our unparalleled support, make Eftpos NZ the smart choice for businesses that want more from their payment provider.
Why Support Matters
Choosing a provider without robust support can lead to downtime, lost revenue, and frustrated customers.
With Eftpos NZ, you gain access to:
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A backup SIM for uninterrupted service
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A 24/7 local technical helpdesk
- Overnight swap-outs*
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Nationwide onsite support
Get a Quote Today
Ready to upgrade your payment solution? Experience the best rated EFTPOS provider for yourself! Contact us for a personalised quote tailored to your business needs. With competitive rates, industry-leading devices, and exceptional service, Eftpos NZ is here to keep your business moving forward.
Don’t settle for less. Choose Eftpos NZ—where quality and support go hand in hand. Get a Quote today.
*NB: Overnight for metro areas, 1-2 days for rural delivery
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