If you’re looking for the right number to call for help with your EFTPOS machine or account, you’re in the right place. Whether you’ve got a technical issue, a billing question, or just need a hand with your terminal, our support team is here to help. We’ve made it easy to get in touch with the right team, fast.
Call Eftpos NZ on 0800 338 767
Call our support line to speak with our sales team, technical helpdesk or customer services team.
-
Our Technical Support team is available 24/7 to help with technical issues and troubleshooting.
-
Get in touch with our Sales team between 8am and 5pm weekdays if you're not yet with Eftpos NZ and want to explore your payment options. They can help you set up to take payments in store, online, or remotely—whatever suits your business best.
-
If you're already a customer, customer services can help between 8am and 5pm weekdays with things like account and billing queries, requests for new features, upgrades, or short-term hire.
Submit a request online
No time to call? You can submit a support request online and we’ll get back to you.
This is a great option for:
-
Non-urgent enquiries
-
Updating business or contact details
-
Billing or account questions
-
Requesting quotes for new services
-
Adding features to your existing Eftpos NZ solution, like surcharging
Visit our Help Centre
Check out our Help Centre for how-to guides and support articles. You’ll find support on everything from technical troubleshooting to feature setup and account management, including:
-
Troubleshooting common errors and declined transactions
-
Using features like surcharging, tipping and offline mode
-
How to access reporting, update settings, and manage users on Verifone Central
- FAQs on billing and accounts at Eftpos NZ
Not sure who your EFTPOS provider is?
Look for a sticker on your terminal with the provider’s name and support number.
If you’re using a Verifone terminal from Eftpos NZ, we’re the team to call. Still unsure? Give us a call and we’ll point you in the right direction.
Comments