FAQs about the 2026 EFTPOS Upgrade

 The 30 April 2026 deadline for PCI 4.X EFTPOS terminals has now passed. Payments NZ has confirmed that remaining devices on this standard are non-compliant and subject to disconnection from the network. If you're still unsure about your terminal's status, here are answers to the most common questions merchants are asking. 


When will EFTPOS terminals be disconnected in New Zealand?

The 30 April 2026 sunset date has passed. Any PCI 4.X EFTPOS terminals still connected to the network are now non-compliant and subject to disconnection. Disconnections don't all happen on the same day, but affected devices could stop working at any time.

What happens if I don’t upgrade my EFTPOS terminal by April 2026?

If your device is PCI 4.X, it is now non-compliant and subject to disconnection from the payment network. Contact your provider immediately if you haven't already upgraded. 

Who sets the PCI 4.X EFTPOS deadline in New Zealand?

The deadline is set by Payments NZ, which manages EFTPOS standards in New Zealand. They follow global PCI rules to decide when older devices are retired. Learn more about why PCI compliance matters for your business here.

Why do EFTPOS terminals have expiry or sunset dates?

Older devices eventually become less secure as technology and fraud methods change. Sunset dates make sure businesses move to newer, safer devices.

Do I need to upgrade my EFTPOS terminal if I’m with Eftpos NZ?

If you’re a subscription customer with us, your device is already compliant.

Why should I upgrade now?

The deadline has passed. If your terminal is PCI 4.X and it hasn't been replaced yet, it could be disconnected at any time. Contact your provider today to arrange a replacement, or speak with our team and avoid losing card payment capability.

 Upgrade with Eftpos NZ

 

How do I know if my EFTPOS terminal is PCI 4.X?

Check the model number on your device and search it in the Payments NZ Device Register. You can also download our checklist, which lists every PCI 4.X EFTPOS terminal in New Zealand:

 

 



 

 

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