Why you need to upgrade your EFTPOS terminal

Did you get a letter from your bank advising that you need to upgrade your EFTPOS terminal to avoid disconnection from the payment network? You're not alone.

Thousands of EFTPOS devices in New Zealand are PCI 3.X devices, which is an expired security standard. These devices will need to be upgraded by June 30 to avoid disconnection from the payment networks. 

Why do I need to upgrade?

Payments NZ determines sunset dates for all payment devices and software versions. Every payment terminal or software version goes through a life cycle, ensuring that the entire payments ecosystem stays at the forefront of security by regularly upgrading software and devices to meet industry standards. This process ultimately protects cardholders from fraud and safeguards merchants' reputations. Non-compliance puts your business at risk of disconnection from the payment network.

Upgrades keep EFTPOS terminals secure so the payment system stays safe for cardholders and merchants.

What do I need to do?

Good news for Eftpos NZ customers! We guarantee compliance for all our subscription customers. As an Eftpos NZ terminal customer, your payment solution is either already fully compliant, or you will receive a new, compliant EFTPOS terminal free of charge ahead of the deadline date. We've got you covered! It's all part of the service.

If you're not an Eftpos NZ customer, or you own your terminal, we can help! We can help you check your terminal software and provide a quick and easy upgrade if you need it. You can learn more about switching to us here.

Spend less time worrying about compliance and more time running your business. Let us take care of this upgrade and all future upgrades for you. Ask our team how you can avoid ever receiving a compliance upgrade letter ever again!