A merchant number links your EFTPOS terminal to your business bank account so you can accept card payments. You get one from your bank, not from us. Once you have it, send it through and we'll load it onto your terminal so you're ready to take payments.
What is a Merchant Number?
A merchant number, also called a Merchant ID or Terminal ID, links your EFTPOS terminal to your business bank account. Without one, your terminal can't process transactions.
Where Do You Get a Merchant Number?
Merchant numbers are issued by acquirers, the financial institutions that process card payments and deposit the funds into your business bank account. In New Zealand, the main acquirers are ANZ, ASB, BNZ, Kiwibank and Westpac. If you're using a Verifone EFTPOS terminal, you'll need a Verifone merchant number from your bank.
How to Get a Merchant Number
- Contact your bank. If you already bank with one of the main acquirers, start there. If you're not sure which bank to choose, we can refer you to one.
- Complete the application. Your bank will ask for details about your business. Fill it out and return it promptly, as banks rarely follow up on outstanding applications.
- Wait for approval. Once submitted, banks typically take one to two weeks to issue a merchant number.
- Send it to us. Once you have your merchant number, share it with us and we'll load it onto your EFTPOS terminal so you can start accepting payments.
Tips for a smooth application
- Choose a bank acquirer. This is the established route for merchant numbers in New Zealand. Learn more here.
- Apply promptly. The sooner you submit your application, the sooner you'll get your merchant number.
- Check your details. Make sure your information is correct to avoid delays.
- Follow up. If you haven't heard back from your bank, check in to keep things moving.
Ready to Get Started?
We’re here to help you navigate the process and get your EFTPOS up and running. Get in touch with our team today!
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