For Advantage Tyres (formerly Beaurepaires), providing a seamless customer experience is a top priority. But behind the scenes, their eCommerce operations were being bogged down by costly transaction fees, frequent chargebacks, and unresponsive support from an international payment provider. Determined to make a change, they turned to Verifone Online Payments, provided by Eftpos NZ, and found a partner that not only understood their challenges but helped them overcome them entirely.
The Turning Point
Every business faces moments where "good enough" just won’t cut it anymore. For Advantage Tyres , the tipping point came when they realised their payment provider was eroding their profits and creating unnecessary operational stress.
Between high transaction fees eating into their margins and a lack of local support leaving issues unresolved, it became clear they needed a solution that worked for them—not against them.
A Smarter Way to Pay
Switching to Verifone Online Payments was a breath of fresh air for the Advantage Tyres team. Here’s why:
- Cost Savings Straight Away: Lower transaction fees meant more revenue could be reinvested in their business.
- Simple Integration: Verifone’s WooCommerce gateway plugin was ready to go, with no extra development work required.
- Support You Can Count On: With a Kiwi-based support team, help was always just a call away—no long waits, no frustrating overseas time zones.
A Partnership That Works
Richard Simms, IT Manager at Advantage Tyres, shared his experience:
"We were struggling with high transactional fees and chargebacks from a larger international vendor, which made Verifone Online Payments a refreshing change. The local Kiwi-based support and cost-effective solutions immediately stood out. The Verifone eCommerce team were incredibly easy to work with, providing outstanding customer service. The gateway plugins are impressively stable, flexible, and reliable, reflecting the care put into their development. I would recommend Verifone to anyone involved in eCommerce, big or small, as their local support ensures your needs are better met. Choosing Verifone is truly a no-brainer."
Richard Simms
IT Manager, Advantage Tyres
Real Results, Real Impact
The decision to switch to Verifone Online Payments delivered results that speak for themselves:
- Lower fees and fewer chargebacks gave their bottom line an immediate boost.
- Integration was seamless, saving time, money, and hassle.
- Local support enhanced operational efficiency, reducing downtime and frustrations.
Could Your Business Benefit, Too?
Advantage Tyres found a better way to manage eCommerce payments—one that saves money, reduces stress, and delivers exceptional local support.
Read the full case study here to find out exactly how they did it and how you can, too.
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