Our customer service team and technical support helpdesk will be available throughout the lockdown period, should you need help with your account or technical support with your device.
Here's how to contact them:
Eftpos NZ Customer Service is available 8 am - 5 pm, Monday-Friday:
- Call 0800 EFTPOS (0800 338 767, option 4).
- Email firstname.lastname@example.org.
- Submit a contact form.
Eftpos NZ Technical Support is available 24/7:
- Call 0800 EFTPOS (0800 338 767, option 2)
- Submit a support form.
Our customer services team is currently experiencing a significant increase in call volume. We're working as hard as we can to get to as many enquiries as we can, but please expect some delays.